1. Knowing what to do if you are involved in an accident can save lives and also make the claims process easier.
  2. Stop your car and find out if anyone is injured. If you are on a freeway or high traffic road, or you are injured do not get out of the car until police arrive.
  3. Call the police or highway patrol. Tell them how many people were hurt and the types of injuries. The police will notify the nearest medical unit.
  4. Cover injured people with a blanket to keep them warm if it is safe to get out of your car.
  5. Try to protect the accident scene. Take reasonable steps to protect your car from further damage, such as setting up flares, getting the car off the road and calling a tow truck.
  6. Take photos of the scene and damage to your vehicle and the other vehicle involved.
  7. Ask the investigating officer where you can obtain a copy of the police report. You will probably need it when you submit your claim to your insurance company.
  8. If necessary, have the car towed to a repair shop. But remember, your insurance company probably will want to have an adjuster inspect it and appraise the damage before you order repair work done.
  9. Make notes. Keep a pad and pencil in your glove compartment or use your smart phone to document:
  • The names, addresses and phone numbers of all drivers and passengers involved in the accident
  • License plate numbers
  • The make and model of each car
  • Driver’s license numbers
  • Insurance identifications
  • The names and addresses of witnesses
  • The names and badge numbers of police officers or other emergency personnel
  1. If you run into an unattended vehicle or object, try to find the owner. If you can’t, document the license plate number if it is a vehicle, take photos of the damage, and leave a note containing your name, and phone number. Record the details of the accident.
  2. Call your insurance agent as soon as possible. It is usually best to contact your agent first as they will advocate for you whenever possible however if it is after business hours and you are in need of immediate assistance, such as being out of state with a rental vehicle, contact the insurance company directly.